1 Terms & Conditions

TERMS and CONDITIONS

Terms and conditions under which we operate can only be varied with the agreement of client and spikesfurgone and confirmed in writing. In confirming a booking with spikesfurgone you are acknowledging your agreement with the following terms and conditions. The standard service is the provision of one man and a van. The quote is based entirely on the accurate information provided by the client.

At an additional cost an extra man may be provided. All goods must be packed prior to arrival of the van; where furniture needs to be disassembled this has been done; all equipment has been disconnected from the mains and prepared for transportation. spikesfurgone shall not be held in any way responsible for any injury to any persons assisting the driver with the carrying of goods.

1. Spikesfurgone QUOTATIONS:

Quotations are made on the following basis:
Quotations may be varied at the discretion of spikesfurgone at any time prior to acceptance by the client of the quotation
Quoted prices may be varied after acceptance by the client if:
The quantity of goods has been increased without prior notification
The floors between which the goods are to be moved have been wrongly described
The number of people to assist in the move is less than the number given by the client
ANY PARKING FEES OR PENALTY NOTICES INCURRED WHILST UNDERTAKING THE MOVE
Access to either the collection or delivery address is obstructed or in anyway impedes the loading or unloading of goods
Parking is not within 25 metres of the doorway
Lifts are out of operation or not of a size adequate to the task
Dismantling or assembly of furniture or other items, disconnection and reconnection of equipment is needed

Quotations are based on the goods being picked up at one address and taken to the destination where the goods can be immediately unloaded. In event of delay due to hold-ups in conveyance, absence of keys or any other delay beyond the control of spikesfurgone, no other party is empowered to quote on behalf of spikesfurgone. We reserve the right to impose additional charges if goods need to be delivered to an address not previously advised. If due to the nature of the destination location and/or the nature of the goods, the delivery is aborted and the goods need to be returned to the starting point and additional charge will be levied. It is solely at the discretion of spikesfurgone, if additional work can be undertaken. If any additional work cannot be undertaken the client shall still be responsible for payment of the confirmed quotation price. It is the responsibility of the client to ensure that the goods can be removed and delivered into the properties in safety.

2. WORK EXCLUDED FROM THE QUOTE:

Removal of items from parts of premises, which, in the opinion of the driver, constitutes a risk to health and safety of himself or any other person

3. CLIENT’s RESPONSIBILITIES:

At the client’s discretion to provide supervision of the van whilst being loaded/unloaded. The client or his/her representative shall be present throughout the period of the removal. Insure all goods being transported against all risks. Satisfy yourself that all goods are removed from the van. spikesfurgone accepts no responsibility for any goods allegedly left in the vehicle. Defrost and empty any freezers or refrigerators.

4. Spikesfurgone: LIABILITY FOR LOSS or DAMAGE:

Spikesfurgone shall be liable up to a maximum of £25.00 for each item damaged. Spikesfurgone may, at its discretion, repair or replace the items. Spikesfurgone cannot be held responsible in any way for any depreciation in value due to repair.